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Terms & Conditions

Siren Button End User Agreement

This is an agreement ("Agreement") between Siren Button, ("we", "us" or "Siren Button") and you, an end user ("you", "user" or "subscriber") of Siren Button’s Powering Emergency Communication service (the "Service") as described herein. By establishing, activating, using, or paying for the Service, you acknowledge that you have read and understood these terms, you agree to the terms and conditions in this Agreement, and you represent that you are of legal age to enter this Agreement and become bound by its terms, and to the prices, charges, and conditions provided to you in association with your enrollment, including marketing materials and the Siren Button website, which are incorporated herein by reference. This Agreement governs the Service and any website, application or software used in conjunction with the Service. The services that Siren Button provides to you are subject to the following Terms of Service (TOS). Siren Button reserves the right to update the TOS at any time without notice to you. The most current version of the TOS can be reviewed by clicking on the Terms of Service hypertext link located at the bottom of our website.

Privacy and Protection of Personal Information

See the Privacy Policy Statement relating to the collection and use of your information.

Member Account, Password And Security

If any of the services requires you to open an account, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You will also choose a password. You are entirely responsible for maintaining the confidentiality of your password and account information. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Siren Button immediately of any unauthorized use of your account of any other breach of security. Siren Button will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Siren Button or another party due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder.

No Unlawful or Prohibited Use

As a condition of your use of the Services, you will not use the Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Services in any manner that could damage, disable, overburden, or impair any Siren Button server, or the network(s) connected to any Siren Button server, or interfere with any other party's use and enjoyment of any Services. You may not attempt to gain unauthorized access to any Services, other accounts, computer systems or networks connected to any Siren Button server or to any of the Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Services.

Use of Services

The Services may contain email services, calendars, photo albums and/or other message or communication facilities designed to enable you to communicate with others (each a Service and collectively Services). You agree to use the Services only to send alerts messages either as SMS or Voice and contents that are proper when applicable, related to the particular emergency alert. By way of example, and not as a limitation, you agree that when using the Services, you will NOT:

  • Use the Services in connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming or any duplication or unsolicited messages (commercial or otherwise).
  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as right of privacy and publicity) of others.
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information.
  • Upload, or otherwise make vailable, files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consent to do the same.
  • Use any material or information, including images or photographs, which are made available through the Services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party.
  • Upload files that contain viruses, Trojan horses, worms, time bombs, cancel-bots, corrupted files, or any other similar software or programs that may damage the operation of another's computer or property of another.
  • Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Services specifically allows such messages.
  • Falsify or delete any copyright management information, such as author attributions, legal or other proper notices or proprietary designations or labels of the origin of source of software or other material contained in a file that is uploaded.
  • Restrict or inhibit any other user from using and enjoying the Communication Services.
  • Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
  • Harvest or otherwise collect information about others, including email addresses.
  • Violate any applicable laws or regulations.
  • Create a false identity for the purpose of misleading others.
  • Use, download or otherwise copy, or provide (whether or not for a fee) to a person or entity any directory of users of the Services or other user or usage information or any portion thereof.

Siren Button has no obligation to monitor the services. However, Siren button reserves the right to review materials posted to the services and to remove any materials in its sole discretion. Siren Button reserves the right to terminate your access to any or all of the Services at any time, without notice, for any reason whatsoever. Siren Button reserves the right at all times to disclose any information as Siren Button deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to or to remove any information or materials, in whole or in part, in Siren Button sole discretion.

Payment Terms

All payments can either be made online or offline. Customers can choose from multiple options while making a payment that includes Credit/Debit Card, Net Banking or by cheque. We however urge our customers even with multiple billing plans to use the online facility. This only helps ensure that the services are renewed instantly and you can continue to enjoy the same all the time. In the unlikely event that a user cannot make the payment online, he has the choice to make an offline payment and deposit the cheque or NEFT. However, in case of the offline transaction, it is the user's responsibility to ensure that the payment reaches us within 7 days from the due date of renewal of the service and notify us by an email to hello@sirenbutton.com as soon as the payment is made along with the scanned copy of the deposit slip/scree shot showing the NEFT transfer. This is to ensure that our billing records are updated manually and also that the emergency service is not interrupted. In case of an offline payment, the manual updating and subsequent reactivation may result in some lag (especially during weekends and holidays) after the payment details are sent. We therefore urge all customers to use the online facility as far as possible.

Cancellations and Refunds

Siren Button believes in helping its customers with its quality of service and therefore has no cancellation policy. In the unlikely event of you feeling that the service is not shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of placing the order. The Customer Service Team after looking into your complaint will take an appropriate decision. However, after 24 hours, the cancellation request will not be entertained. Since there is no cancellation except as mentioned in the cancellation policy and hence refund is generally not applicable

Links to Third Party Sites

The links in this area will let you leave siren button site. The linked sites are not under the control of siren button and siren button e is not responsible for the contents of any linked site or any link contained in a linked site or any changes or updates to such sites. Siren button is not responsible for web-casting or any other form of transmission received from any linked site. Siren button is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by siren button of the site.

Special Admonitions for International Use

Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside.

Termination

You agree that SIREN BUTTON may, under certain circumstances and without prior notice, immediately terminate your SIREN BUTTON account, any associated email address, and access to the Service. Cause for such termination shall include, but not be limited to, (a) breaches or violations of the TOS or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Service (or any part thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, (g) engagement by you in fraudulent or illegal activities and/or (h) nonpayment of any fees owed by you in connection with the Services. Termination of your SIREN BUTTON account includes (a) removal of access to all offerings within the Service. Further, you agree that all terminations for cause shall be made in SIREN BUTTON sole discretion and that SIREN BUTTON shall not be liable to you or any third party for any termination of your account, any associated email address, or access to the Service.

Disclaimer of Warranties

You expressly understand and agree that:

  • Your use of the service is at your sole risk. The service is provided on an as is and as available basis. Siren button and its subsidiaries, affiliates, officers, employees, agents, partners and licencors expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchant-ability, fitness for a particular purpose and non-infringement.
  • Siren button and its subsidiaries, affiliates, officers, employees, agents, partners and licencors make no warranty that (i) the service will meet your requirements: (ii) the services will be uninterrupted, timely, secure or error-free; (iii) the results that may be obtained from the use of the service will be accurate or reliable; (iv) the quality of any products, services, information or other material purchased or obtained by you through the service will meet your expectations; and (v) any errors in the software will be corrected.
  • Any material downloaded or otherwise obtained through the use of the service is accessed at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
  • No advice or information, whether oral or written, obtained by your from siren button or through or from the service shall create any warranty not expressly stated in the tos.
  • A small percentage of users may experience epileptic seizures when exposed to certain light patterns or backgrounds on a computer screen or while using the service certain conditions may induce previously undetected epileptic symptoms even in users who have no history of prior seizures or epilepsy. If you, or anyone in your family, have an epileptic condition, consult your physician prior to using the service. Immediately discontinue use of the service and consult your physician if you experience any of the following symptoms while using the service: dizziness, altered vision, eye or muscle twitches, loss of awareness, disorientation, any involuntary movement, or convulsions.

Limitation of Liability

You expressly understand and agree that siren button and its subsidiaries, affiliates, officers, employees, agents, partners, and licencors shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages. Including, but not limited to, damages for loss of profits, goodwill, use, data or other tangible losses (even if siren button has been advised of the possibility of such damages) resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service.

Exclusions and Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.

Trademarks and Copyrights

All trademarks appearing on the Company Sites are the property of their respective owners, including, in some instances, SMSCountry Networks Pvt. Ltd. The Service and any software used to provide the Service or provided to you in conjunction with providing the Service, and all Services, information, documents, and materials on SIREN BUTTON website are protected by copyright, trademark, or other intellectual property laws and international treaty provisions. All websites, corporate names, service marks, trademarks, trade names, logos, and domain names (collectively "Marks") of SIREN BUTTON are and shall remain the exclusive property of SIREN BUTTON and nothing in this Agreement shall grant you the right or license to use such Marks.

Privacy Policy

Siren Button recognizes and respects the importance of maintaining the accuracy, security and privacy of your personal information. This Privacy Policy is a statement of our guidelines and practices with respect to the collection, use, protection and disclosure of personal information collected through your use of the Siren Button website and services. For each visitor to our website, our Web server automatically recognizes no information regarding the domain or email address. We collect the domain name and email address (where possible) of visitors to our website. The information we collect is used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Website and products.

Information Collection

We may collect personal information from you on our website, including, but not limited to, the following: (a) to establish and manage your account, including to provide notifications to you regarding your account; (b) to provide you information or support you request; (c) to inform you about new services and solicit your adoption of these services; (d) to help us develop new services and features that meet your needs; and (e) to bill and collect for services to satisfy legitimate business interests of Siren Button. The information we request may include personally identifiable information such as your name, billing and shipping address, telephone number, e-mail address or credit card information. It is solely your choice whether or not you provide this personally identifiable information. However, should you choose not to provide the information, we may be unable to process an order, fulfill a service or display certain content on the Site. We do not sell or rent personal information, including personally identifiable information, to unrelated third parties.

Information Disclosure

We disclose personal information provided to us if required to do so by law or in the good-faith belief that such action is necessary. These circumstances include, but are not limited to, the following: (a) to respond to judicial process or to comply with legal process served on us; (b) to protect the security and integrity of our website and services; (c) to protect and defend our rights and property and the rights and property of others; (d) to take precautions against liability; (e) to respond to claims that submitted information violates the rights or interests of third parties; (f) to correct technical problems and malfunctions in how the Site operates or processes visitors' information; or (i) pursuant to your specific direction in connection with a service we are providing on your behalf.

Access to Personal Information

You may access the information we collect from your registration via the Siren Button website. Via the website, you may correct inaccuracies in the personal information (including name, address, contact and billing information) we obtained from your registration. We require our customers to comply with applicable privacy laws and regulations pertaining to the use of our services.

Use of Browser Cookies

We use cookies to record session information. Cookies are small text files placed on your hard drive by a Web site when you visit, which can be used to provide you with a tailored experience, such as by storing information about your preferences. We may use cookies to provide you with a better service. The use of cookies is an industry standard and many major Web sites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. We treat any personal information that may be contained in cookies with the same level of protection as other personal information you provide to us. In addition to the identified purposes described in this Privacy Policy, we may use website information and share it with other organizations with which we have a commercial relationship to measure the use of our website and to improve the functionality and content of the website. If you do not want to receive email from us in the future, please let us know by sending us email at the below address. From time to time, we make the email addresses of those accesses our website available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by emailing us at the address provided below. Persons who supply us their telephone numbers online may receive telephone or text message contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls or text messages, please let us know by sending an email to the below address. Persons who supply us their telephone numbers online may receive telephone or text message contact from other reputable companies. You can, however, have your name put on our do-not-share list, by sending us an email to the below address. Please provide us with your name and phone number. We will be sure to remove your name from the list we share with other organizations.

Security

We utilize reasonable and appropriate protections and procedural safeguards to ensure that personal information in our care is not misused or accessed without authorization. Personal information is stored on our own platforms or on the platforms of our service providers, with access restricted to those employees or contractors who have a need for such access to perform a legitimate business function relating to the services or for maintenance, internal security or related issues.We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our website. We do not monitor any calls. All calls are recorded and stored in our database for one year from the time of recording which is in line with TRAI guidelines.

Ad Servers

To try and bring you offers that are of interest to you, we have relationships with other companies that we allow to place ads on our website. As a result of your visit to our website, ad server companies may collect information such as your domain type, your IP address and click-stream information. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our website periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by emailing us at the below address Upon request we provide site visitors with access to description of information that we maintain about them. Consumers can have this information corrected by sending us an email to the below address

Third Party Web Sites

The Siren Button website may contain links to third party websites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices of any third party websites. For this reason, we encourage you to review the privacy policies of these websites before disclosing any personal information to or through them.

Third-Party Data Collection and Use of End-User Information

When you use or connect to Siren Button website or download a Siren Button mobile application by or through a Third Party Platform—including Facebook—you allow us to access and/or collect certain information from your Third Party Platform profile/account. You additionally allow us to access information contained in cookies placed on your device by the Third Party Platform as permitted by the terms of your agreement and privacy settings with the Third Party Platform. We may share this information with the Third Party Platform for their use as permitted by the terms of your agreement and privacy settings with the Third Party Platform. We will share some of the information we collect from you with vendors and other service providers who work with us to support the internal operations of our website and/or mobile application. Our third-party ad tracking and analytics company never sends emails, notifications, or other communications to our end users. If you would like to opt out of third-party ad tracking and analytics, please send us an email to the bellow address. Your choice to opt out of ad tracking and analytics services does not limit our ability to email you or collect other information from you for other vendors, subject to the terms of this privacy policy.

Consent

By submitting personal information to Siren Button or its affiliates and agents, you agree that we may collect, use and disclose such personal information in accordance with this privacy policy as permitted or required by law. Your use of the Siren Button website and services signifies your assent to this Privacy Policy.

Modifications

We reserve the right to modify this Privacy Policy at any time without notice. Please check this page periodically for changes. Your continued use of the Siren Button website and service following the posting of changes to this Privacy Policy constitutes acceptance of those changes.

Contact Us

If you have questions or concerns about this Privacy Policy, or if you believe that we have acted contrary to this Privacy Policy, please notify us by email at hello@sirenbutton.com

SMSCountry Networks Pvt. Ltd,
Sundarayya Vignana Kendram, 3rd Floor,
Technical Block, Survey No. 91,
Madhava Reddy Colony, Gachibowli,
Hyderabad, Telangana-500032